From the Terminal command prompt, type in: sudo nano /private/etc/hostsģ. Go into your Utilities folder and open the TerminalĢ. (The image above is from a Windows machine.)ġ. Here are instructions for resolving this issue on Mac and Windows respectively. Here is an image of an afflicted Hosts file with the errant entries in it. (If you purchased your computer second-hand, for example, it is possible that the previous owner had a cracked version of Studio One on it.) Below are instructions for resolving this issue. If you had a cracked version of Studio One on your system, it more than likely re-wrote your Hosts file and added entries to it that prevents the program from calling back to our server. If you are being banned, you will need to contact your ISP for a new IP address. Once you have your IP address, you can check if it is being banned from the following link. You can find your IP address by going to the following link. If you are receiving a 403 error message, it is possible that your IP address is being blocked.You can try running a malware scan on your system, but it is sometimes necessary to re-install your OS. These URL redirects will point Studio One or Notion to a different location, which is why it will not connect to our server. A lot of cracked software contains malware that installs URL redirects on your system. Installation of cracked software or malware on a system can create issues.It is sometimes necessary to reboot your modem and router to clear cache that might be conflicting.PreSonus software will not connect to our server over a VPN connection or proxy server.Try completely removing antivirus software from your system, reboot, and test again. 3rd-party antivirus software is the largest reason for this to happen.If you are trying to activate software on your machine and receive an error that the program is unable to connect to the PreSonus server, please take a look at the list below.
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